Commonwealth Games Athletes’ Village – Operation & Maintenance

To ensure the site is sufficiently monitored, we have a contracts manager, a team leader, two O&M engineers in Glasgow and a further five O&M engineers located within 30-45 minutes of the site. The team operate 24/7, 365 days per year and assets can be remotely managed from our head office by using our web based, single platform Project Portfolio Management (PPM) system, Maximo.

Maximo gives a comprehensive view of all assets and schedules, as well as planned and reactive maintenance based around an annual programme. This improves visibility, control and automation of asset and business service processes. We also have a Trend 963/BMS remote interrogation system installed on the network, which allows us to remotely monitor and control the status of the plant equipment, combined with the Multiguard equipment that alerts us of any potential problems. We endeavour to respond to major incidents within 2 hours and for faults identified, our KPIs require us to resolve the issue within 48 hours.

We have maintained continuous communication within our internal teams, from design and build, through to operation and maintenance of the site. This allows us to provide a high quality O&M service as we can ensure the energy centre is performing as designed, which allows better integration and efficiency of the energy scheme.

We monitor the energy supply to the nursery, day care centre and the 700+ homes, and service the HIUs every two years. In addition, we maintain the smart meters inside the resident’s homes including software updates, meter reading and report analysis as well as clean, reset and repair the metering equipment.

Being recognised as an exemplar project, we also help to facilitate tours of the prestigious energy centre where there are generally two tours per week. We also maintain industry standards including Health & Safety – OHSAS 18001, Environment – ISO14001 and Quality – ISO9001.

We have operated and maintained the site since 2013 and our engineers work to KPIs which ensure that we can provide the best service possible and keep any disruption and reactive maintenance to a minimum.