We can advise clients in selecting the tools and software to meet the needs of their managed properties and their customers. Providing consultation and survey support to ensure the project is compliant and delivers flexibility for future meter management.

Supporting clients in the provision of technology solutions in order to enhance their ability to provide exceptional customer service as well as meeting operational objectives and obligations. We can guide clients through the regulations that apply to the specific development, develop the project scope, provide procurement guidance and ultimately ensure our clients development is compliant and futureproof.

The Glass App & Portal provides visibility of when customers are using energy, how much they are using and how much they are spending. All of this data is visible to the system operator, helping them to diagnose issues, identify vulnerable customers through enhanced customer service and support debt management.

Software as a Service – SaaS puts the client in control and the customer first. SaaS gives operators the flexibility to choose metering and billing services from Vital or manage their own meter portfolios with access to data for self management.

We can manage the energy billing for commercial customers for all the core Utilities (Heat, Gas, Electricity and Water). Customers operating commercial premises supplied by Vital Energi have the ability to take advantage of data visibility tools provided by the Glass App platform.