We understand that many residents may be unfamiliar with district or communal heating systems and our customers connected to a district or communal heating system have no choice about their energy provider. At Vital Energi we believe customers should be able to see exactly where their energy comes from, understand how their bill is calculated and giving our customers a voice in letting us know how we are doing. That’s why we’ve created Vital Community Energi, to ensure our customers have the best experience living on a heat network.